Viral Decor - Shipping Methods Information

Shipping Methods

Ground

We generally ship all lighter smaller items via UPS, Fed EX, DHL, and USPS. These companies provide the fastest and most reliable method of shipping available for may item that we sell.

Viral Decor will email you a tracking number so that you any track the order and the expected delivery date. Shipments usually arrive 1-6 business days from the time the order leaves the warehouse.

We do not require a signature at the time of delivery. However, the decision to leave a package without a signature is at the discretion of the driver. If you wish to have an item left at your doorstep it is advised you leave a note on the door with instructions to leave the item without signature.

Expedited shipping methods are available.

Truck freight

Many of our larger items will ship via truck freight. Deliveries that are made via freight will be unloaded with a lift gate and delivered to the driveway. Truck drivers are not authorized to perform any assembly services not can they put the items in the room of your choice.

Most shipping companies will offer additional services in assisting help move merchandise inside the home. Should you have any additional questions about additional delivery services please call our offices at 1-888-273-3999 or Live Chat .

At the time your order leaves the warehouse an email with tracking information will be sent to you please note that freight will require someone to sig for and accept the delivery. The shipper will set up a delivery appointment (usually a 2-4 hour window during normal business hours.)

Truck Freight - Back of Truck

This is the most basic level of shipping service. The customer will be responsible for removing the items off the rear of the truck. If you ordered a very large item, please keep in mind that you may need additional people to help you unload and carry the item. Additional services are available. You may either contact the shipping company direct once we have sent tracking information or by calling our offices to make arrangements prior to shipment at 1-888-273-3999.
The driver will not take the item into the home or provide and assembly services.